How can we help you?

Make sure your photo has good lighting – enough to see the details of your loved one’s face, but not so much that their face is too bright to see. Darker photos make it hard for our designers to capture the details!

After we finish the proofing of the face (if you choose the "free change of clothes" option, we will also send you a proofing picture of the body), we will send the picture to you via email, only after you approve it , We will ship your order.

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

  _{If at any time during the creation process (pre-shipping), you would like to cancel your order, we will immediately refund your payment. Only a cancellation fee of 35% of the order price applies, in order to avoid scam.}

 If we sent the wrong order or item(s), or you received any broken items, or the quality of the products you received is poor/defective. Please submit a support ticket and attach some clear photos of the items that could present a quality issue, we will offer you a full/partial refund or exchange service.

We accept all major credit cards as well as PayPal. Please note that all of our prices are listed in USD and your card will be charged in your respective currency.

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

Bobbleheads are also known as a 3D cartoonization. This means that the dolls will resemble the person in the photo but with a slight cartoon effect, which is normally added by the artist. This cartoon effect is what makes this product so popular as an amazingly funny and unusual gift. An exact replication of the person's features is not always possible, because photos sometimes fail to capture the true nature of someone’s face. However, our artists will create your figurine with a high degree of resemblance.

We will send you in-progress preview photos of your bobblehead during the creation stages. You are able to suggest changes to our artists after you have viewed these proofs. This procedure ensures that you will be fully satisfied with the final outcome.However, late replies to our emails or several change requests will definitely add additional sculpting time.

If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.

his depends solely on the Sculpting Time in addition to the Shipping Method you select during checkout.

Fabrication Process Timelines:

Standard Shipping 10- 12 days ($10)

Fast Shipping  5- 7  days ($25)

Please note that during the holidays our production time may vary.

After placing your order, you may not change your shipping from domestic to international and vice versa